Tuaneka Help Centre

Run your business with confidence.

Practical guidance for selling online, serving customers in person, getting paid and keeping every part of your business connected.

Published guidance

All guides

Getting started

Getting started with Tuaneka

Create an account, verify your email and choose the business workflow you want to use.

Stores and domains

Publish an online store in five clicks

The fast seller onboarding workflow and empty-store behavior.

Plans and subscriptions

Starter, seller trial, Pro and Enterprise plans

Current Tuaneka pricing, annual savings and per-business access rules.

Retail and POS

Use Tuaneka beside a physical shop

Counter sales, payments, receipts and shared inventory.

Stores and domains

Connect a custom domain to your Tuaneka shop

Enterprise domain eligibility, DNS records, verification and HTTPS setup.

Imports and integrations

Connect a WhatsApp Shop catalogue

Add Tuaneka products to WhatsApp and keep prices, stock, images and variants synchronized.

Imports and integrations

Connect Tuaneka to Codex and Claude

Install the official business copilot and connect one Tuaneka business in two steps.

Imports and integrations

Connect Tuaneka to Codex

Install the Tuaneka Codex connection, authorize one business and confirm it is ready.

Imports and integrations

Connect Tuaneka to Claude Code

Install the official Claude Code plugin and securely authorize one Tuaneka business.

Imports and integrations

Start dropshipping with CJdropshipping

Connect CJ, select products, set a margin and publish selected products in a Tuaneka shop.

Marketplace, orders and delivery

Browse and buy from the marketplace

How buyers find products, use the cart and check out.

Payments and currencies

Connect Paystack to Tuaneka

A step-by-step guide to connecting your Paystack business account and accepting verified payments.

Still need a hand?

Ask Adwoa in the support chat or continue with the Tuaneka team on WhatsApp.

Contact support