Run your business with confidence.
Practical guidance for selling online, serving customers in person, getting paid and keeping every part of your business connected.
Browse by topic
Start with the part of Tuaneka you are working on.
Create your account, business workspace and first Tuaneka workflow.
2 guides Plans and subscriptionsUnderstand Free, Pro, Pro Plus and the seller trial.
1 guide Stores and domainsPublish, design and connect a memorable address to your shop.
4 guides Products and inventoryManage listings, media, variants, prices, promotions and stock.
3 guides Marketplace, orders and deliverySell, buy, fulfil and keep customers informed.
2 guides Retail and POSRun counter sales and your online shop from shared stock.
1 guide Invoicing and procurementSend invoices, create purchase orders and receive stock.
5 guides Payments and currenciesConfigure Paystack, Stripe, GHS pricing, exchange rates and payments.
3 guides Imports and integrationsBring catalogues from CSV, Shopify, WooCommerce and CJ.
1 guide Business networkFind businesses, exchange services and build verified reputation.
1 guide Account and supportManage access, business switching, security and human support.
2 guidesStart here
The guides most businesses need first.
Getting started with Tuaneka
Create an account, verify your email and choose the business workflow you want to use.
Plans and subscriptionsFree plan, seller trial and Pro subscription
Current Tuaneka pricing and access rules.
Stores and domainsPublish an online store in five clicks
The fast seller onboarding workflow and empty-store behavior.
Retail and POSUse Tuaneka beside a physical shop
Counter sales, payments, receipts and shared inventory.
Businesses and the business switcher
How multiple businesses work and how to change the active workspace.
Payments and currenciesConnect Stripe to Tuaneka
A step-by-step guide to connecting an eligible Stripe account for card checkout and payment confirmation.
Products and inventoryCost, selling and promotional prices
Configure margins and channel-specific sales.
Invoicing and procurementInvoice a client from a product or service
Send a listing invoice in one step and understand automatic buyer expense recording.
Marketplace, orders and deliveryMarketplace orders and deliveries
Process paid orders, pickup and seller-managed delivery.
Account and supportWhen Adwoa escalates to human support
Sensitive issues and how WhatsApp handoff works.
Stores and domainsDesign and customize a storefront
Themes, previews, draft changes and publishing.
Products and inventoryInventory and stock control
Search, adjust and monitor shared online and physical stock.
Invoicing and procurementInvoice reminders
What due-date reminders do and when they are sent.
Payments and currenciesPayments, shop currency and GHS conversion
Paystack, business currency and Bank of Ghana marketplace rates.
Stores and domainsComplete store policies before publishing
Add terms, returns, privacy and delivery policies for a buyer-ready shop.
Invoicing and procurementPurchase orders, receiving and supplier bills
Create, approve, send and receive supplier purchase orders.
Still need a hand?
Ask Adwoa in the support chat or continue with the Tuaneka team on WhatsApp.