Open Retail > Customer accounts to offer credit to an existing customer. Set payment terms, an optional credit limit and whether the account is active or on hold. The account shows the current balance and ageing buckets so staff can see what is current or overdue.
Charges increase the amount owed. Payments, refunds and credit adjustments reduce it. Entries are never silently edited or deleted; corrections are recorded as new ledger entries with a reason and acting user. Payment references and idempotency checks prevent accidental duplicate recording.
Use the printable statement for a dated history of charges, payments and balances. Customer accounts belong only to the active business and do not expose another business's customers or balances.