Help Centre / Getting started / Use the counter companion, customer display and digital receipts
Getting started

Use the counter companion, customer display and digital receipts

Give in-store buyers a clear checkout view and share receipts after a sale.

Open Retail > Counter for a picture-led companion to the full POS. Staff can search the catalogue visually, open a customer-facing display and keep the buyer's item list and total in sync while preparing the sale.

After a completed sale, prepare a receipt for email, WhatsApp, SMS or a copied link. Tuaneka creates a signed receipt address and records the selected channel and handoff status. Do not mark a receipt as handed off until the external message or link was actually sent.

The counter delivery calendar records pickup or delivery dates, time windows, recipient details, courier, tracking reference and progress. Customer display and public receipt links are signed and time-limited; staff routes remain protected by business permissions.