Frequently Asked Questions (FAQs)
Looking for solutions? Here is a list of requently asked questions with solutions.
Tuaneka is a free invoicing tool for independent contractors/ freelancers and companies in general
Whoever wants to expand his or her business in style!
Creating an account on Tuaneka is easy. Follow the steps in the video for the know how's.
Watch the instructional video to learn how to login your Tuaneka account.
Watch an instructional video to learn how to access your Tuaneka account.
Sending an invoice is pretty simple. Tap on the link to watch the video tutorial on how to send an invoice.
Escrows are promptly released. The client is given a 48-hour grace period if there are delays on their end, after which the escrow will be taken out of their account.
Each company is given access to a feedback record through Tuaneka, which is available to both clients and other businesses. Clients may read reviews of a company from other customers.
You need to be a Pro member in order to have your feedback removed
Recurring invoices make sure that after a predetermined period of time, payments are immediately deducted from customers' accounts.
If job invoice was paid via Tuaneka, a refund can be issued and vice versa.
Payment via Mobile Money (AirtelTigo, MTN, Vodafone) Visa, Mastercard and all international payments